I purchased the Pelactiv collagen gel mask on line and used it one time only. Ifolllowed the directions . I applied the product to my face and after I washed it off my skin was bright Red, and felt burnt 🥵 the next day my cheeks and around my eyes was puffy, very tender and swollen . I felt like my skin was tingly and burnt. I had to use iced cotton pads on my face to cool it down for 3 days. My face was swollen for around 5 days and my skin was irritated for around 10 days. Weeks later my skin finally feels ok but this has been very traumatic for me and Pelactiv have not been very good to deal with.
I would not recommend using this product to anyone, it’s awful 😞
And I am extremely disappointed as a customer. Terrible customer service basically told me too bad .. and no one else has complained blah blah so insulting and disrespectful.
I’m disgusted with their attitude towards me.